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How 9i623 Handles Your Personal Data

At 9i623, we take the handling of your personal data seriously — from the moment you open an account to every transaction you make via UPI, Paytm or…

Data collected only as neededUPI & Paytm transaction privacyYour right to access or deleteSecure account data storageIndia-applicable data standards

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What This Policy Covers and Where It Applies

9i623 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies to all activity conducted through 9i623.com and is intended for accounts accessed where local law permits. We collect personal data such as your name, contact details, and payment method identifiers — including UPI IDs, Paytm-linked numbers, and PhonePe handles — solely for

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the purpose of operating your account, processing transactions, and meeting applicable legal obligations. We do not sell your personal data to third parties. Data shared with payment processors is limited strictly to what is required to complete your transaction. If you access our platform from a
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jurisdiction where data-sharing restrictions apply, those local rules take precedence. You may contact us at any time to ask what data we hold about you.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request access to your data, ask for a correction, or raise a concern about how your information is handled, our privacy team is available through the channels below.

Email Privacy Team Send your data access or deletion request to our dedicated privacy address. We acknowledge receipt within 24 hours and aim to resolve your request fully within seven working days.

Live Chat Support Open a live chat session from your 9i623 account dashboard to speak with a support agent about any privacy concern. Agents are available daily and can escalate data requests immediately.

Written Request Form Complete the in-account privacy request form to formally log a data subject request — including access, correction or removal of personal data linked to your UPI or Paytm account.

DATA HANDLING PRACTICES

Six Ways We Protect and Respect Your Data

Our approach to data handling is built on specific, verifiable practices — not vague assurances.

Encrypted Account Storage

All account credentials and personal identifiers are stored using encryption at rest. Passwords are hashed and never stored in plain text, meaning even internal staff cannot read your login credentials.

Cookie Transparency

We use cookies to maintain your session and understand how pages are used. You can adjust cookie preferences at any time via the consent banner displayed when you first visit 9i623.com.

Payment Data Minimisation

When you pay via UPI or Paytm, we pass only the minimum data required to complete the transaction. We do not store full card numbers or sensitive authentication tokens on our servers.

Data Retention Limits

We hold your personal data only for as long as your account is active or as required by applicable law. Once the retention period ends, data is deleted or anonymised within 30 days.

Access and Correction Rights

You can request a copy of all personal data we hold about you, ask us to correct inaccuracies, or request deletion of your account data — subject to any legal obligation we have to retain it.

Third-Party Sharing Controls

We share your data with third parties — such as PhonePe or payment verification services — only where necessary to operate your account. We do not share data for advertising purposes without your explicit consent.

Your Privacy Policy Questions, Clearly Answered

The questions below reflect what account holders in India most commonly ask about how 9i623 handles their data. If your question is not covered here, reach out through the support channels listed above and we will respond in detail.

We collect your name, email address, phone number, and the payment identifiers you use — such as your UPI ID or Paytm-linked mobile number. We also log your IP address and device type for security purposes.

We share data only with payment processors like UPI networks, Paytm or PhonePe, and only to the extent needed to complete your transaction. We do not sell personal data or share it for marketing with third parties.

We retain your data for the period required by applicable law after account closure. Once that period ends, your personal data is either permanently deleted or anonymised within 30 days of the retention window closing.

Yes. Submit a data access request via the in-account form or by emailing our privacy team. We will compile and send you a full summary of the personal data we hold, usually within seven working days.

Use the written request form in your account dashboard or contact our privacy team by email. We will process deletion requests promptly, subject to any legal obligation to retain certain transaction records.

We use session cookies to keep you logged in and analytics cookies to understand page usage. You can manage or withdraw your cookie consent at any time using the preference banner on 9i623.com.

Yes. Payment data passed to PhonePe or Paytm is transmitted over encrypted connections. We do not store your full payment credentials — only a transaction reference required for dispute resolution and account records.

How 9i623 Handles Your Personal Data

Reach Us About Your Privacy Rights

Six Ways We Protect and Respect Your Data

Encrypted Account Storage

Cookie Transparency

Payment Data Minimisation

Data Retention Limits

Access and Correction Rights

Third-Party Sharing Controls

Your Privacy Policy Questions, Clearly Answered

01 What personal data does 9i623 collect when I open an account?

02 Does 9i623 share my data with anyone outside the platform?

03 How long does 9i623 keep my account data after I close my account?

04 Can I request a copy of all the data 9i623 holds about me?

05 How do I ask 9i623 to delete my personal data?

06 What cookies does 9i623 use and can I turn them off?

07 Is my data safe if I use PhonePe or Paytm to transact on 9i623?

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